Operations · · 4 min read
The hidden cost of approving things in chat
Lost messages, no evidence, and work stuck where nobody can see it.
Chat approvals feel fast and easy — until you need to find who approved what six months ago.
- No shared status — nobody knows where things are
- Attachments expire or vanish
- No way to audit afterwards
The fix isn't banning chat — it's using chat for the nudge and keeping the decision in a system you can audit.
